Contact Us
Got a question about how sweepstakes coins work, spotted something that needs updating on one of our pages, or just want to flag an issue with a listing? This is the place to send it. We read every message that comes in, though as a small editorial team we can't always reply immediately.
How to Reach Us
The quickest way to contact Sweepstakes Casinos is by email at [email protected]. Tell us as much as you can up front — which page you're writing about, what you noticed, and what you'd like us to look into. That helps us route your message to the right person and respond properly the first time, rather than going back and forth on basics.
We generally aim to acknowledge enquiries within a couple of business days. Detailed research requests or corrections that require re-verifying an operator's terms can take a little longer, since we check details like eligible states, redemption thresholds, and welcome offers directly against the operator's own published terms before we change anything on the site.
What We Can Help With
- Corrections to any factual detail — a welcome offer, an eligible-state list, or a redemption rule that's changed since we last checked
- Questions about how the sweepstakes model works, including how Gold Coins and Sweeps Coins differ
- Feedback on a specific platform covered on this site, based on your own experience
- General enquiries about how we cover and rank sweepstakes and social casinos
- Reports of broken links, outdated pages, or anything that looks off on the site
What We Can't Help With
We're an independent comparison and information site, not a customer support desk for any operator. If you're having trouble with an account, a redemption, or identity verification on a specific platform, that has to go through the operator's own support channels — we have no access to individual accounts and can't intervene in a redemption or payment dispute. Similarly, we can't provide legal advice about whether sweepstakes casinos are permitted where you live; state rules on this vary and change, so for anything specific to your situation it's worth checking the operator's terms and your state's current guidance directly.
If you're concerned about your own play, our Responsible Gambling page has resources worth reading before you reach out to us on that topic.
Before You Write In About a Ranking
Our editorial ratings for platforms like Spinblitz, MegaBonanza, Lone Star, and the other operators covered on this site are based on factors such as the size and structure of welcome offers, the range of games on offer, and how clearly redemption terms are presented — not on commission, and commission never buys a higher position. If you think we've got a detail wrong on any listing, tell us specifically what and where, ideally with a link to the operator's current terms page, and we'll review it against our own records.
For background on how we approach this site and who's behind it, see our About Us page. Our Terms and Conditions page covers how the site itself operates, including how we handle the information we publish.
Feedback Shapes What We Cover
Sweepstakes and social casinos change frequently — new operators launch, welcome offers get revised, and eligible-state lists shift as companies reassess legal risk in different markets. Reader feedback is one of the ways we catch these changes early. If you've noticed a platform has stopped serving your state, changed its minimum redemption amount, or updated its identity verification process, letting us know helps keep the site accurate for the next person researching the same thing.